Hikvision DS-KH8350-TE1 Gen2 Video Intercom 7-Inch Touch Screen Indoor Room Station

Model: DS-KH8350-TE1

Who This Is For

When a polished finish and practical functionality at the indoor station matter as much as the door station itself, the Hikvision DS-KH8350-TE1 Gen2 is worth specifying. Built from aerospace-grade aluminium with a premium tempered glass face, this 7-inch indoor room station suits residential apartments, boutique commercial offices, and multi-tenant installations where the indoor unit sits in a visible, high-traffic area. The 8.6 mm ultra-slim profile keeps it unobtrusive on wall panels and reception desks alike. Integrators appreciate the standard IEEE 802.3af PoE input - a single Cat5e or Cat6 cable handles both power and network without a separate power adaptor. Residents or staff can answer calls, unlock doors remotely, view live feeds from connected door stations and external cameras, and manage 8-channel alarm inputs, all from one touchscreen surface. Its RCM certification confirms compliance for the Australian market.

What This Intercom Actually Does

Who Buys This Model

• Residential apartment installers: Specifying a premium-finish indoor station for individual units within a multi-tenant IP intercom system, where the slim 8.6 mm aluminium profile and IPS touch screen meet owner-occupier expectations.
• Boutique commercial office fitouts: Reception or meeting room installations where a wall-mounted station needs to look the part alongside modern interiors while handling remote unlock and alarm input duties.
• Integrators running PoE-first cabling plans: Jobs where minimising in-wall adaptor boxes is a priority - standard 802.3af PoE removes the need for a separate 12 VDC power supply at each indoor station location.
• Property managers adding local sensor integration: Sites that need PIR or door contact inputs reported at the indoor station without adding a separate alarm panel, using the 8 onboard alarm input channels.

Honest Assessment

The DS-KH8350-TE1 Gen2 stands out in its category for build quality. The aerospace-grade aluminium housing and tempered glass face feel considered rather than budget-grade, which matters when the unit is mounted in a visible residential or commercial space. The 7-inch IPS panel is large enough to clearly show door station video, and PoE simplicity genuinely reduces installation time when Cat cable is already run to each unit. The 8 alarm inputs add real integration value for sites that want basic sensor monitoring at the same point as the intercom. Where this unit has limits: the TF card slot supports SD 2.0 media up to 32 GB only, so it is not suited as a primary recording solution for high-retention sites. It is also an indoor-only device with no weather resistance rated - it should never be used in partially exposed locations. Buyers who need a weatherproof touchscreen station should look at outdoor-rated intercom terminals available through Security Australia.

Before You Buy

Quick Fit Check

• Good match if: You are installing within a Hikvision IP intercom system and need a premium-finish 7-inch indoor station that runs on standard 802.3af PoE with no additional power supply required.
• Good match if: The installation needs basic alarm sensor integration at the indoor station - the 8 alarm inputs and 2 I/O outputs handle PIR or door contact monitoring without a separate controller.
• You may need a different model if: Your project requires a video intercom station with built-in Wi-Fi for wireless network connection - a Wi-Fi variant indoor station would be more suitable for locations where Cat cabling to each room is not feasible.

Key Features & Technical Specifications

Real-World Scenarios

How It Compares

• Choose this if: You need a 7-inch IP intercom indoor station with a premium aluminium and tempered glass build, standard PoE power, and onboard alarm input capability for Hikvision intercom system deployments.
• You may need a different model if: Wireless connectivity is required - where Cat cabling to each room is impractical, a Wi-Fi capable indoor station variant is a more suitable product type.
• Pairs well with: Hikvision IP video door stations, PoE network switches, and IP intercom management platforms using SIP protocol.

Common Questions

1. Does this indoor station need a separate power supply, or does PoE cover it?

   No separate power supply is needed when connected to a PoE switch. The DS-KH8350-TE1 supports IEEE 802.3af standard PoE, which carries both power and data over a single Cat5e or Cat6 cable. Power consumption is rated at 7W or less, so any standard 802.3af port handles it without requiring PoE+ infrastructure. A 12 VDC / 1A input is also available if PoE is not part of the installation.

2. Will this indoor station work with non-Hikvision door stations?

   It depends on SIP compatibility. The DS-KH8350-TE1 uses standard SIP protocol alongside TCP/IP and RTSP, which gives it theoretical interoperability with third-party SIP-based door stations. However, full feature compatibility - including remote unlock, snapshot capture, and alarm integration - is confirmed only within the Hikvision IP intercom ecosystem. Third-party SIP integration should be tested before committing to a mixed-brand deployment.

3. Can I unlock the door from my phone, or only from the indoor station?

   Yes, remote unlock works from a smartphone. The DS-KH8350-TE1 supports remote unlocking via the Hik-Connect mobile app as well as Hikvision desktop client software. This means a resident or staff member can answer an intercom call and release the door from anywhere with an internet connection, not just when standing at the indoor station.

4. What SD card do I need for local snapshot storage?

   The unit requires a micro SD (TF) card rated SD 2.0 or lower, with a maximum capacity of 32 GB. Newer SDHC or SDXC cards that exceed the SD 2.0 standard are not compatible. When sourcing media, confirm the card is rated SD 2.0 compliant - standard Class 4 or Class 6 cards in the 8 GB to 32 GB range typically meet this requirement. Formatting should be done through the device after insertion.

5. Does this station support two-way audio during video calls?

   Yes. The DS-KH8350-TE1 has both a built-in omnidirectional microphone and a built-in loudspeaker, enabling full duplex two-way audio. G.711 U compression is used at 64 Kbps, and the unit applies noise suppression and echo cancellation - which is particularly useful in apartments or offices where there may be background noise near the mounted station. The DS-KH8350-TE1 is stocked by Security Australia and suited to both residential and small commercial intercom deployments.

6. How many alarm inputs does this station support, and what can they connect to?

   8 alarm inputs are built in, along with 2 I/O outputs. The inputs can be wired to PIR motion sensors, door contacts, window sensors, or other dry-contact alarm devices. The 2 outputs can be used to trigger devices such as sirens or relay-controlled locks. An RS-485 interface is also supported for additional integration with compatible peripherals.

7. Is this indoor station suitable for surface mounting only, or can it be recessed into the wall?

   Surface mounting only. The confirmed installation method in the specification is surface mounting - there is no flush or recessed back box listed for this model. The 8.6 mm ultra-slim depth keeps the unit close to the wall surface, but the mounting plate sits on the wall face rather than inside it. Installers planning a flush finish should verify whether a compatible flush-mount accessory exists for the Gen2 series before the rough-in stage.

Cabling Considerations

• Cable Type: Cat5e or Cat6 unshielded twisted pair for network and PoE power delivery to the indoor station.
• Max Cable Run: Standard Ethernet limit of 100 m from the PoE switch port to the indoor station. Runs beyond this will require a PoE extender or intermediate switch.
• PoE Notes: IEEE 802.3af standard PoE only - no PoE+ required. Power consumption is 7W or less. The unit also accepts 12 VDC / 1A via a separate power input if PoE is unavailable at that location.
• Alarm Wiring: The 8 alarm inputs and 2 I/O outputs require separate low-voltage wiring from sensors or relay devices. Plan conduit capacity to accommodate both the Cat cable and any sensor cabling running to the same wall position.
• RS-485 Bus: If connecting RS-485 peripherals, use a twisted pair cable rated for RS-485 signalling. Keep bus runs within recommended RS-485 distance limits and use a 120-ohm termination resistor at each end of the bus run.

Product Video Samples

Downloads & Resources

• Installation Guide
• Datasheet
• Operation Guide
• Configuration Guide