Hikvision DS-KH9510-WTE1 2nd Gen IP Intercom, 10" Android Control Room Station White

Model: DS-KH9510-WTE1

Who This Is For

When a control room or reception desk needs a full-featured intercom management point rather than a basic handset, the DS-KH9510-WTE1 is the station to specify. This 2nd Gen IP indoor master station pairs a 10.1-inch IPS touchscreen with Android-based software, giving security operators and front-desk staff a clear, responsive interface for managing door calls, viewing live feeds, and triggering relay outputs - all from a single wall or desk-mounted unit. It suits commercial lobbies, strata building management offices, school front offices, and healthcare reception areas where multiple doors or apartments need to be managed from one central point. With 8 alarm inputs, 2 relay outputs, built-in Wi-Fi, and IEEE 802.3af PoE compatibility, the DS-KH9510-WTE1 integrates cleanly into structured cabling environments without requiring a separate power supply at the station.

What This Station Actually Does

Who Buys This Model

• Strata and Apartment Building Managers: Needing a central station to handle calls from multiple door stations and manage resident access from one desk-mounted unit with relay outputs for electric locks.
• Commercial Office and Lobby Installers: Specifying a front-desk intercom solution that integrates with PoE network infrastructure and supports alarm inputs for door sensors or panic points without adding a separate controller.
• School and Childcare Administrators: Requiring a large touchscreen master station at reception to see and communicate with visitors at entry doors before granting access via relay-controlled strikes.
• Healthcare and Aged Care Facilities: Deploying a clear, high-visibility touchscreen station at nurse stations or reception points where staff need to manage multiple entry points and respond to alarm inputs quickly.
• Security Integrators Building Hikvision IP Intercom Systems: Adding a premium 10-inch master station to a 2nd Gen IP intercom deployment alongside outdoor door stations and sub indoor stations.

Honest Assessment

The DS-KH9510-WTE1 does the things a control room master station needs to do well: the 10.1-inch IPS touchscreen is genuinely large and responsive for an intercom product at this price point, the dual power options (PoE and 12 VDC) give installers real flexibility, and 8 alarm inputs plus 2 relay outputs mean it handles light access control tasks without needing a separate panel. Audio quality is supported by a dedicated omnidirectional microphone and loudspeaker combination. What it will not do is replace a full access control system - sites needing card readers, PIN management, audit trails, or multi-door controllers at scale will need to pair it with a dedicated access controller. It also has a relatively modest 1 GB RAM and 8 GB eMMC, which suits its role as a station rather than a recording device. Supplied by Security Australia as part of the Hikvision 2nd Gen IP intercom range, it is intended to work within a broader Hikvision intercom ecosystem rather than as a standalone unit.

Before You Buy

Quick Fit Check

• Good match if: You are installing a Hikvision 2nd Gen IP intercom system in a commercial or multi-residential building and need a large-format touchscreen master station that can handle alarm inputs and trigger relay outputs at the management point.
• Good match if: Your site already has structured Cat5e or Cat6 cabling with a PoE-capable switch, and you want to avoid running a separate power supply to the reception or control room desk.
• You may need a different model if: Your primary requirement is full access control with card reader management, multi-door controllers, and detailed audit logging - a dedicated access control panel and software platform will serve those needs better than an intercom master station.

Key Features & Technical Specifications

Real-World Scenarios

How It Compares

• Choose this if: You need a large-format, touchscreen master station for a Hikvision 2nd Gen IP intercom system that also handles alarm inputs and relay outputs from a single PoE-powered device at the management point.
• You may need a different model if: Your site requires a compact or cost-reduced indoor station at individual apartments or offices rather than a central control room - a smaller 7-inch or standard indoor sub-station would be more appropriate for those positions.
• Pairs well with: Hikvision 2nd Gen IP outdoor door stations, PoE network switches, and IP intercom management software platforms for multi-tenant or multi-door deployments.

Common Questions

1. Does this station work with all Hikvision intercom door stations?

   No - it is designed for Hikvision 2nd Gen IP intercom systems specifically. The DS-KH9510-WTE1 must be paired with 2nd Gen compatible outdoor door stations and managed through a 2nd Gen compatible platform. Mixing 1st Gen devices in the same system is not supported, so confirm the generation of all other devices in your project before ordering.

2. Will this station work on standard PoE from my existing network switch?

   Yes. The DS-KH9510-WTE1 is rated for IEEE 802.3af PoE and draws a maximum of 8 W, which is within the 15.4 W budget of a standard 802.3af port. Any 802.3af or 802.3at compliant switch will power it. A single Cat5e or Cat6 cable from the switch carries both data and power to the station, eliminating the need for a separate power point at the desk location.

3. Does this station support two-way audio conversations?

   Yes. The DS-KH9510-WTE1 has both a built-in omnidirectional microphone and a built-in loudspeaker, enabling full duplex two-way audio. Audio is compressed using G.711 U or G.711 A codecs. No external handset or speakerphone is required for standard intercom calls.

4. How many doors or alarm zones can this station manage?

   The station supports 8 alarm inputs and 2 relay outputs directly on the device. The alarm inputs can be connected to door contacts, PIR sensors, or panic buttons, while the 2 relay outputs can trigger electric locks or other controlled devices. For sites needing control of more doors or zones than the onboard I/O supports, a dedicated access control panel would need to be added to the system.

5. Can this station be installed outdoors or in an exposed area?

   No. The DS-KH9510-WTE1 is an indoor station with an operating temperature range of -10 °C to 50 °C and no stated IP ingress protection rating. It is intended for installation inside a building - at a reception desk, security counter, or on an interior wall. For outdoor or weatherproof applications, a purpose-built outdoor door station is the correct product type.

6. Does the Wi-Fi connection support the same features as the wired network connection?

   In most deployment scenarios, yes - the Wi-Fi 802.11 b/g/n interface provides network connectivity that supports intercom call handling and system management. However, for permanent commercial installations, the wired RJ45 connection is the recommended path for stability and reliability. The Wi-Fi option is most useful during commissioning or in temporary deployments where cabling is not yet in place. Security Australia recommends wired PoE for all fixed installations.

7. What is the Android platform used for - can additional apps be installed?

   The Android platform on the DS-KH9510-WTE1 runs the Hikvision intercom software stack and provides the operating environment for the touchscreen interface, call management, and alarm handling. The 1 GB RAM and 8 GB eMMC are sized for this purpose. The device is not a general-purpose Android tablet - it operates as a dedicated intercom station, and installing third-party applications outside the Hikvision software environment is not a supported or recommended use case.

Cabling Considerations

• Cable Type: Cat5e or Cat6 for PoE and network data to the station.
• Max Cable Run: Standard Ethernet maximum of 100 m from the PoE switch to the station for both power and data.
• PoE Notes: IEEE 802.3af compliant - 8 W maximum draw. Standard 802.3af switch ports are sufficient. No PoE+ (802.3at) requirement.
• Alarm and Relay Wiring: The 8 alarm inputs and 2 relay outputs require separate low-voltage cabling runs from door contacts, sensors, or electric lock strikes to the station's terminal block. Plan cable routing from each alarm or lock position back to the station location at the time of installation.
• Alternative Power: If PoE is not available, a 12 VDC power supply can be used via the DC input. In this case a separate Cat5e or Cat6 data run is still required for network connectivity.

Downloads & Resources

No downloads available for this product.