Hikvision DS-KH9310-WTE1 2nd Gen IP Intercom, 7" Android Room Station, PoE, 12VDC, White

Model: DS-KH9310-WTE1

Who This Is For

For integrators and property managers who need a capable indoor room station that goes beyond basic call-and-answer functionality, the DS-KH9310-WTE1 is Hikvision's 2nd Gen Android-based indoor unit built for modern IP intercom systems. The 7-inch touch screen and embedded Android OS make it well suited to residential apartments, multi-tenant buildings, serviced offices, and aged care facilities where staff or residents need to manage door calls, view linked cameras, and receive alarm notifications from a single wall-mounted device. It powers via IEEE 802.3af PoE or 12 VDC, keeping cabling straightforward in structured wiring environments. The open Android platform also allows third-party app integration, which appeals to system integrators building tailored solutions where the room station needs to do more than answer a door call. This is an indoor unit only - it forms one component of a broader Hikvision IP intercom system.

What This Intercom Actually Does

Who Buys This Model

• Apartment and Unit Complex Developers: Specifying one room station per apartment in a new Hikvision IP intercom rollout, where PoE simplifies in-wall cabling and the 7-inch screen satisfies resident expectations for a premium finish.
• Aged Care and Assisted Living Facilities: The large 7-inch touch display and straightforward call-answer interface reduce the skill barrier for elderly residents managing visitor access without staff assistance.
• System Integrators on Hybrid Security Projects: Sites where the room station needs to display live IPC feeds, receive alarm video clips, and potentially run third-party building management apps from a single Android-based device.
• Serviced Office and Commercial Tenancies: Tenants who need visible, accessible door management at their desk without relying solely on a mobile app - particularly where phone-based answering is inconsistent or impractical.
• Facilities Managers Upgrading Older Analogue Systems: Buildings transitioning to structured IP networks where PoE distribution is already in place and adding a 2nd Gen room station per floor or per suite is a logical fit.

Honest Assessment

The DS-KH9310-WTE1 does a specific job well: it gives occupants a large, responsive touchscreen interface for managing door calls, viewing up to 16 linked cameras, and receiving alarm video confirmation - all within the Hikvision IP intercom ecosystem. The Android OS with third-party app support is a genuine differentiator for integrators who need the room station to carry additional functionality beyond standard intercom duties. PoE power keeps installation tidy in structured cabling environments, and the noise-filtered two-way audio performs adequately in typical indoor conditions. This unit is available through Security Australia as part of a broader Hikvision intercom and IP camera range. What it will not do: it is an indoor unit only and has no weather resistance, so it cannot be surface-mounted in unconditioned or exposed areas. It also requires a compatible Hikvision door station and network infrastructure to function - it does not operate as a standalone device. Buyers wanting an all-in-one kit including door panel and NVR should consider a packaged system instead.

Before You Buy

Quick Fit Check

• Good match if: You are installing a Hikvision 2nd Gen IP intercom system in an apartment building or commercial tenancy and need a wall-mounted room station with a full-size 7-inch touch display that can also display live feeds from up to 16 linked IP cameras.
• Good match if: Your project uses a structured PoE network and you need a room station that powers cleanly from a single Cat5e or Cat6 run without a separate 12 VDC power supply at each installation point.
• You may need a different model if: You are looking for a complete door-to-room intercom kit including an outdoor door station - a bundled intercom system with matched indoor and outdoor units would be a more appropriate starting point and is available on Security Australia's website.

Key Features & Technical Specifications

Real-World Scenarios

How It Compares

• Choose this if: You need a 2nd Gen Hikvision indoor room station with a large 7-inch touch display, Android app support, and the ability to display live feeds from up to 16 linked IP cameras - in a PoE-compatible indoor installation.
• You may need a different model if: You need a smaller or more compact indoor unit with a basic 4.3-inch screen for cost-sensitive per-unit deployments - a lower-spec indoor room station in the Hikvision 2nd Gen range would be more appropriate.
• Pairs well with: A compatible Hikvision 2nd Gen outdoor door station (surface or flush mount), a Hikvision PoE network switch, and Hikvision IP cameras for the linked IPC live view feature.

Common Questions

1. Does this room station work with any brand of door station, or only Hikvision?

   It is designed exclusively for use within the Hikvision 2nd Gen IP intercom system. Third-party or 1st Gen Hikvision door stations are not supported. The DS-KH9310-WTE1 communicates with compatible Hikvision 2nd Gen door stations over your IP network, and the system is managed through the Hikvision intercom platform or Hik-Connect. Before purchasing, confirm all door stations, room stations, and any management software on your project are 2nd Gen Hikvision components.

2. Will this room station power from a standard PoE switch?

   Yes. The DS-KH9310-WTE1 supports IEEE 802.3af PoE and draws a maximum of 8 W. Any standards-compliant 802.3af PoE switch or injector with at least 8 W per-port output will power this unit correctly via a single Cat5e or Cat6 cable. Passive PoE adapters are not recommended. Alternatively, the unit accepts 12 VDC at 1 A if PoE is unavailable at the installation point.

3. How many IP cameras can this station display live video from?

   Up to 16 linked IP cameras. The DS-KH9310-WTE1 supports live view from up to 16 Hikvision IPCs directly on the 7-inch display. This is a practical feature for residents or staff who want to check a car park, loading area, or secondary entrance without opening a separate app or accessing an NVR interface. Camera compatibility is subject to the Hikvision intercom platform's supported device list.

4. Can Android apps be installed on this room station?

   Yes. The embedded Android OS allows installation of third-party applications. This makes the DS-KH9310-WTE1 useful for integrators who need the screen to serve additional functions beyond intercom - such as building management, facilities booking, or tenant communication apps. Application compatibility will depend on the Android version running on the device and individual app requirements; confirm app compatibility with Hikvision technical support before committing to a specific integration.

5. Does this room station have two-way audio?

   Yes. The DS-KH9310-WTE1 has both a built-in omnidirectional microphone and a built-in loudspeaker, supporting full two-way audio communication with visitors at the door station. Audio is compressed using G.711 U or G.711 A at 64 Kbps. Noise filtering and echo cancellation are built in, which improves call clarity in indoor environments with background noise such as open-plan offices or corridor installations.

6. Is this unit suitable for outdoor installation?

   No. The DS-KH9310-WTE1 is rated for indoor use only. It has no weather resistance and is not designed for exposure to rain, direct sun, or temperature extremes beyond its -10 °C to 50 °C operating range in a conditioned indoor environment. If you need an outdoor-rated intercom component, a dedicated outdoor door station with an appropriate IP or IK rating is required - those products are listed separately on the Security Australia website.

7. How does the alarm video verification feature work?

   When a linked alarm sensor is triggered, the room station automatically receives and displays a 7-second video clip from the associated IP camera. This gives the occupant immediate visual context for the alert before deciding whether to respond or escalate. The feature requires the room station to be integrated with a compatible Hikvision alarm panel or sensor system via the Hikvision intercom platform - it does not function with standalone, non-integrated alarm systems.

Cabling Considerations

• Cable Type: Cat5e or Cat6 UTP or STP for PoE data runs; 2-core low-voltage cable if powering via 12 VDC.
• Max Cable Run: Up to 100 m for PoE over Cat5e or Cat6 to a standards-compliant 802.3af switch. Runs beyond 90 m should be tested before finalising installation.
• PoE Notes: IEEE 802.3af required; maximum draw is 8 W per station. Verify your PoE switch has sufficient per-port budget if running multiple room stations from the same switch in multi-apartment deployments.
• Wiring Tips: Route data cable away from high-voltage mains wiring to minimise interference with audio. If surface-mounting to a finished plasterboard wall, use a flush-mount back box to achieve a clean profile - the unit's 25.7 mm depth means it sits close to the wall surface but benefits from a recessed backbox where aesthetics matter.

Downloads & Resources

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