Hikvision AX PRO Duress Silent Alarm Security Kit - Control Panel, Panic Buttons

Model: DS-PWA64-DURESSKIT-SILENT

Who This Is For

Property managers specifying personal safety systems for staff-facing environments - medical reception areas, retail cash offices, real estate agencies, legal practices, and lone-worker settings - will find the Hikvision AX PRO Duress Silent Alarm Security Kit built around one specific requirement: the ability to summon help without alerting an aggressor. The kit pairs the AX PRO control panel with a wristband panic button, a portable wireless emergency button, and a fixed wireless emergency button, giving staff 3 ways to trigger a silent duress alarm from wherever they are in the premises. Notifications go out immediately via message or phone call over TCP/IP, Wi-Fi, or 3/4G, so monitoring stations or nominated contacts receive the alert even if the site loses fixed-line connectivity. This is a purpose-built personal safety kit, not a general-purpose intrusion system.

What This Kit Actually Does

Who Buys This Model

• Medical and Allied Health Practices: Reception and treatment staff who work with patients presenting in distress or under the influence, where triggering an audible alarm would escalate the situation rather than defuse it.
• Real Estate Agencies and Legal Offices: Client-facing staff who conduct private consultations with unfamiliar individuals and need a discreet personal safety trigger within reach at the desk or on their person.
• Retail Cash Offices and Finance Counters: Staff handling cash transactions who need a fixed under-counter button and a wearable backup option for robbery or duress scenarios without alerting the offender.
• Lone Workers and Site Managers: Individuals working alone in commercial or light industrial environments who need a wearable trigger that sends an immediate notification to off-site contacts or monitoring if they cannot reach a phone.
• Workplace Safety Officers Specifying WHS Compliance: Organisations with documented lone-worker or client-aggression risk assessments that require a verified, logged personal duress system to satisfy their duty-of-care obligations.

Honest Assessment

The AX PRO Duress Silent Alarm Security Kit does one thing well and is deliberately built around it: getting a confirmed duress alert out quickly and quietly when a staff member cannot safely speak or reach a phone. The 3-path connectivity (TCP/IP, Wi-Fi, 3/4G), AES-128 encrypted RF link, and multiple button form factors make it a genuinely capable personal safety system for client-facing workplaces. The 5000-event audit trail adds documentary value for WHS compliance purposes.

Where it has limits: the built-in panel battery provides 12 hours of backup, so extended power outages beyond that window require a separate power contingency plan. This kit is not a full intrusion detection system - it does not include motion detectors, door/window sensors, or a siren, and is not designed to replace a perimeter alarm. If the requirement is broader than personal duress - covering after-hours break-in detection across multiple zones - a full AX PRO intrusion kit available through Security Australia would be more appropriate.

Complete Package Contents

• 1 x Wireless Emergency Button (Wristband) - wearable panic trigger, 433 MHz RF
• 1 x Wireless Emergency Button (Portable) - pocket or workstation carry, 433 MHz RF
• 1 x Wireless Emergency Button (Fixed) - desk or wall mount, 433 MHz RF
• 1 x AX PRO Control Panel - TCP/IP, Wi-Fi, 3/4G, AES-128 encryption, supports up to 96 wireless zones

Before You Buy

Quick Fit Check

• Good match if: Your workplace requires a documented, silent personal duress system where staff need to trigger an alarm discreetly during a client-aggression or robbery scenario without alerting the person posing the threat.
• Good match if: Your site already has internet connectivity and you want multi-path alarm transmission (TCP/IP, Wi-Fi, and 3/4G fallback) to ensure duress alerts reach nominated contacts or a monitoring centre even if one network path fails.
• You may need a different model if: Your requirement extends to full perimeter intrusion detection with motion sensors, door contacts, and an audible siren - a complete AX PRO intrusion alarm kit with detection peripherals would be the more appropriate product type for that application.

Key Features & Technical Specifications

Real-World Scenarios

How It Compares

• Choose this if: Your priority is silent personal duress alerting for staff, with multiple button form factors (wearable, portable, fixed) and encrypted 3-path communication to confirmed contacts or a monitoring centre.
• You may need a different model if: Your requirement is full perimeter security with motion detection, door/window sensors, and audible deterrence - a complete AX PRO intrusion alarm kit with detection peripherals is the more appropriate product type for that application.
• Pairs well with: An IP CCTV system positioned at client-facing entry points, so that a duress activation can be cross-referenced with recorded footage from the moment the button was pressed.

Common Questions

1. Does pressing the panic button trigger an audible siren at the premises?

   No. This kit is configured for silent duress operation - pressing any of the 3 included buttons sends an alarm signal to the control panel and pushes outbound notifications without activating any audible siren or visible strobe at the site. This is the defining feature of this specific kit configuration, distinguishing it from standard AX PRO intrusion alarm setups that include a siren output.

2. Will this kit work if our internet connection goes down?

   Yes, with the right SIM installed. The AX PRO panel supports TCP/IP, Wi-Fi, and 3/4G connectivity simultaneously. If the fixed internet path fails, the panel automatically falls back to 3/4G to transmit the alarm. Note that the SIM card is not included - you will need to source and activate a data SIM from your preferred carrier and confirm coverage at the installation site.

3. How far can the panic buttons be from the control panel?

   The buttons communicate to the panel at 433 MHz. The effective RF range depends on building construction - open-plan offices typically allow longer ranges than concrete or brick multi-room environments. There is no single guaranteed figure for every installation. Best practice is to test button-to-panel communication from all intended carry positions and mounting locations before finalising the panel placement.

4. How many staff members can receive a duress notification?

   Up to 48 network users can be configured on the AX PRO panel. This includes any combination of Hik-Connect app users, nominated phone call contacts, and SMS recipients. Different users can be assigned different roles and access levels, so you can structure the notification to go to a site manager, a monitoring centre, and an emergency contact simultaneously.

5. Does this kit include a monitoring centre connection, or do we need to arrange that separately?

   The kit does not include a monitoring centre subscription - that is arranged separately with your chosen monitoring provider. The AX PRO panel is compatible with professional monitoring centre integration. You will need to confirm that your monitoring provider supports the communication protocol used by the panel before commissioning. The team at Security Australia can assist with guidance on compatible monitoring arrangements.

6. What happens to recorded alarm events if the panel loses power?

   The built-in lithium battery provides up to 12 hours of backup power during a mains outage, keeping the panel operational and able to receive button activations and transmit notifications during that window. The 5000-entry event log is stored on the panel and is not lost when power is restored. For outages exceeding 12 hours, no new events can be logged or transmitted until mains power returns.

7. Can we add more sensors or detection devices to this kit later?

   Yes. The AX PRO control panel supports up to 96 wireless zones, including up to 48 PIRCAMs. The 3 panic buttons in this kit occupy 3 of those zones, leaving substantial capacity for future expansion with compatible AX PRO wireless detectors, door contacts, or additional panic buttons if your security requirements grow.

Downloads & Resources

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