Hikvision DS-KH8350-WTE1 Gen2 Video Intercom 7-Inch Touch Screen Indoor Room Station (with WiFi)

Model: DS-KH8350-WTE1

Who This Is For

Property managers specifying video intercom systems for residential apartments, townhouse complexes, or commercial tenancies will find the DS-KH8350-WTE1 Gen2 a capable indoor room station built around day-to-day usability. The 7-inch IPS capacitive touchscreen gives residents a clear, responsive interface for answering door calls, viewing live footage from the entrance station or connected external cameras, and remotely releasing door locks - all from a single wall-mounted unit. The built-in Wi-Fi (802.11b/g/n) alongside standard PoE means installers have genuine flexibility in how the station is connected, particularly useful in retrofit situations where running a new data cable to a specific wall position is difficult. The aerospace-grade aluminium housing and ultra-slim 8.6 mm profile keep the unit looking at home in modern interiors, while the 8-channel alarm input and RS-485 interface give integrators room to tie in additional sensors or access control hardware at the same location.

What This Station Actually Does

Who Buys This Model

• Apartment and unit complex managers: Specifying a polished indoor station for each residence within a Hikvision video intercom system, where the slim aluminium profile suits modern fitted interiors.
• Security integrators on retrofit projects: Where running a fresh data cable to the preferred wall position is difficult, the Wi-Fi connectivity option removes the need to compromise on station placement.
• Commercial tenancy fit-outs: Office suites or serviced offices that need a room station with 8 alarm inputs to tie in additional sensors - PIR, door contacts - without a separate alarm panel at that location.
• Residential builders and developers: Including a Red Dot 2017 award-winning indoor station as a specification feature in new build or renovation projects where industrial design matters to the end buyer.

Honest Assessment

The DS-KH8350-WTE1 Gen2 does several things well. The combination of standard PoE and Wi-Fi on a single indoor station is genuinely practical - most competing units at this level require one or the other. The 7-inch IPS screen is larger and sharper than the standard 4.3-inch units commonly found in mid-range systems, and the 8-channel alarm input count is unusual for an indoor station, giving integrators real flexibility. Build quality, reflected in the aerospace-grade aluminium housing and 8.6 mm slim profile, is above average for the category. Where this station has limits: it requires a compatible Hikvision IP video intercom system to function - it will not operate as a standalone device or integrate natively with non-Hikvision door stations. TF card storage is capped at 32 GB and uses SD 2.0 specification, which limits recording capacity. Buyers comparing indoor stations can review the full range available through Security Australia to match station specs to their specific door station and NVR combination.

Before You Buy

Quick Fit Check

• Good match if: You are installing a Hikvision IP video intercom system in an apartment or office suite and need a slim, large-screen indoor station that can connect via PoE or Wi-Fi depending on cable availability at the wall position.
• Good match if: Your installation requires alarm sensor integration at the room station level - the 8 onboard alarm inputs and RS-485 interface allow PIR detectors, door contacts, and access control readers to connect directly without a separate input module.
• You may need a different model if: You need a compact 4.3-inch station for space-constrained installation points, or a simpler two-wire indoor station for a non-IP intercom system - Security Australia stocks indoor station options across multiple form factors and connectivity types to suit different system architectures.

Key Features & Technical Specifications

Real-World Scenarios

How It Compares

• Choose this if: You need a large-screen indoor station with both PoE and Wi-Fi connectivity, 8 alarm inputs for local sensor integration, and a slim premium housing that suits modern residential or commercial interiors.
• You may need a different model if: Your installation calls for a compact 4.3-inch station to fit a smaller wall box, or you need a two-wire analogue indoor station for a non-IP intercom system - both station types are available across the Hikvision intercom range.
• Pairs well with: A compatible Hikvision IP video door station (surface-mount or flush-mount), a PoE network switch, and optionally a video intercom management server or NVR with intercom integration for multi-unit deployments.

Common Questions

1. Does this indoor station work without a network cable if Wi-Fi is available?

   Yes. The DS-KH8350-WTE1 supports Wi-Fi 802.11b/g/n as an alternative to the wired RJ-45 connection. You can configure the station to connect to your 2.4 GHz wireless network during setup. Note that the station does not support 5 GHz Wi-Fi, so confirm your router or access point broadcasts a 2.4 GHz network at the installation point before relying on wireless connectivity.

2. Will this station work with any PoE switch, or does it need a specific PoE standard?

   It requires IEEE 802.3af standard PoE. This is the most common PoE standard and is supported by the majority of managed and unmanaged PoE switches. It will not draw power from passive PoE injectors that do not comply with 802.3af. Maximum power consumption is 7 W, which sits comfortably within the 15.4 W budget that 802.3af provides per port.

3. Can this station be used to unlock the door when the resident is away from home?

   Yes. Remote door release is supported via the Hik-Connect mobile app or the client software. When a visitor triggers a door call, the resident receives a notification on their smartphone, can view the live video from the door station, and release the lock remotely. This requires the system to be configured with an active internet connection and a registered Hik-Connect account.

4. How many alarm sensors can be connected directly to this station?

   8 alarm inputs are built in. PIR detectors, door contacts, glass break sensors, or other dry-contact alarm devices can be wired directly to the station's terminals. The 2 I/O outputs can trigger external devices such as a siren or additional relay. RS-485 is also supported for connecting compatible access control readers or serial devices at the same location.

5. Does this station record video, or does it only capture still images?

   It captures still images locally to the TF card during video calls - it does not record continuous video to the TF card. The TF card slot supports microSD cards up to 32 GB using SD 2.0 specification. For video recording of door station footage, a compatible Hikvision NVR or video intercom management server in the same system handles that function.

6. Will this Gen2 station work with existing Gen1 Hikvision intercom hardware?

   Compatibility between Gen1 and Gen2 Hikvision intercom hardware depends on firmware versions across all devices in the system. Mixed-generation deployments can experience registration or call routing issues if firmware is not aligned. Before mixing Gen1 and Gen2 components in a single system, check the Hikvision compatibility matrix or contact the supplier. The team at Security Australia can advise on which door stations and management platforms are confirmed compatible with this station.

7. Does this station support two-way audio during a door call?

   Yes. The built-in omnidirectional microphone and loudspeaker support full-duplex two-way audio with the door station. G.711U audio compression with noise suppression and echo cancellation is applied to reduce background noise during calls. This means the resident can speak and hear the visitor simultaneously without switching between listen and talk modes.

Cabling Considerations

• Cable Type: Cat5e or Cat6 UTP for the wired PoE connection. Cat6 is preferred for runs exceeding 50 m or where the cable passes near electrical conduit.
• Max Cable Run: 100 m maximum for standard Ethernet PoE runs. Where the station will connect via Wi-Fi, no data cable is required to the station - only a power cable if not using PoE.
• PoE Notes: IEEE 802.3af standard PoE required. Maximum draw is 7 W. Passive PoE injectors not compliant with 802.3af will not power this station. Confirm switch port PoE budget before adding multiple stations to a shared switch.
• Alarm Input Wiring: 8 alarm input terminals are screw-terminal connections on the rear of the unit. Allow adequate depth in the wall cavity for sensor cable tails during rough-in. Alarm input cables should be run and terminated before the station is mounted to the wall plate.
• RS-485 Wiring: A twisted pair cable (such as CAT5e or dedicated RS-485 cable) is recommended for RS-485 connections. Keep RS-485 runs away from mains power cables to avoid interference on the serial data line.

Product Video Samples

Downloads & Resources

• Installation Guide
• Datasheet
• Operation Guide
• Configuration Guide