Dahua DH-XVR5104HS-4KL-I3 4 Channel Penta-brid 4K Compact 1U DVR
When a compact 4-channel DVR with genuine AI analytics is the requirement, the DH-XVR5104HS-4KL-I3 delivers Penta-brid flexibility for small business and residential installers working with mixed analogue and IP camera setups. It accepts HDCVI, AHD, TVI, CVBS, and up to 8 IP channels, while onboard AI handles SMD Plus, perimeter protection, and face recognition without relying on camera-side processing. No HDD is included - a single SATA drive up to 16 TB is required.
Why This Model
- Recorder-side AI: SMD Plus, perimeter protection, and face recognition run on the DVR itself across up to 4 channels, meaning you can pair it with standard analogue cameras and still get accurate human and vehicle alerts without upgrading every camera.
- Penta-brid input: Auto-detection across HDCVI, AHD, TVI, CVBS, and IP (up to 8MP per IP channel) means this unit fits existing mixed-format installations without replacing cabling or cameras.
- 4K HDMI output with AI Coding: The HDMI port outputs at up to 3840 x 2160, and AI Coding compression cuts storage use by up to 50% versus H.265, keeping running costs low on a single-drive system.
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Product Overview
Model: DH-XVR5104HS-4KL-I3
Who This Is For
When upgrading an existing coaxial camera system without pulling new cable is the priority, the Dahua DH-XVR5104HS-4KL-I3 delivers a practical path to 4K recording and on-recorder AI without scrapping any working infrastructure. This compact 1U DVR accepts HDCVI, AHD, TVI, CVBS, and IP camera signals on its 4 BNC inputs, auto-detecting the signal type on each port. Installers specifying small commercial sites, retail premises, or residential properties with existing coaxial runs will find the recorder's SMD Plus, perimeter protection, face detection, and QuickPick 2.0 AI functions run directly from the recorder - no AI-capable cameras required on those channels. Up to 8 IP cameras can be connected in total when IP extension mode is enabled, giving the system room to grow. The compact desktop form factor and sub-7 W power draw make it suitable for installations where rack space or power availability is limited.
What This DVR Actually Does
Penta-brid Signal Compatibility
The 4 BNC inputs auto-detect HDCVI, AHD, TVI, CVBS, and IP signals, so existing coaxial cameras from different brands can be retained and mixed on the same recorder without reconfiguration. Each port identifies the incoming signal type automatically on connection.
4K Recording and HDMI Output
HDCVI cameras up to 4K@25/30 fps are supported on the BNC inputs. The HDMI output delivers up to 3840 x 2160 resolution to a connected monitor, and VGA output is available simultaneously for a secondary display running a different or identical source.
On-Recorder AI: SMD Plus and Perimeter Protection
SMD Plus runs on up to 4 analog channels directly from the recorder, filtering motion alarms down to human and vehicle targets only. Perimeter protection with tripwire and intrusion detection covers up to 4 channels in general mode, with 10 IVS rules configurable per channel.
Face Detection and Face Recognition
Face detection runs on 2 analog channels at up to 8 face images per second per channel. Face recognition supports up to 10 face databases holding 20,000 images in total, enabling comparison-based alerts on 2 channels. Note: face recognition cannot run simultaneously with SMD Plus or perimeter protection.
QuickPick 2.0 Forensic Search
QuickPick 2.0 runs on 2 analog channels and allows footage to be searched by clothing colour, hat type, and vehicle type and colour. This significantly reduces the time needed to locate a specific person or vehicle in recorded footage compared to timeline scrubbing.
AI Coding and Storage Efficiency
AI Coding compression reduces storage requirements by up to 50% compared to H.265 by applying higher compression to background areas while preserving detail on detected humans and vehicles. Smart H.265+ is also available. The single SATA port accepts drives up to 16 TB.
Who Buys This Model
- Security installers upgrading legacy coaxial systems: Sites with existing HDCVI, TVI, or AHD cameras can retain those cameras and gain 4K recording and on-recorder AI without replacing any cabling or camera heads.
- Small retail and hospitality operators: The face recognition database and QuickPick 2.0 search functions address real operational needs - identifying banned individuals or locating a specific customer interaction in recordings without lengthy manual review.
- Residential property installers specifying compact recorders: The desktop form factor at 260 mm wide and sub-7 W power consumption suits installations where rack space is unavailable and the recorder needs to sit in a cupboard or on a shelf.
- Installers planning hybrid analog-plus-IP deployments: Default 4 IP channels can expand to 8 by converting unused analog inputs, allowing a site to start with coaxial cameras and add IP cameras over time on the same recorder.
Honest Assessment
The DH-XVR5104HS-4KL-I3 does its best work in small analog-to-hybrid transition projects where the budget or physical constraints rule out a full IP camera replacement. The on-recorder AI is genuinely useful - SMD Plus on 4 channels and perimeter protection with up to 10 rules per channel represent meaningful alarm filtering capability that would otherwise require AI-capable cameras on every position. QuickPick 2.0 and the face recognition database add real investigative value for retail and access-focused sites. Where this recorder will not serve you well is in larger deployments: a single SATA port limits total storage to one drive, the 10/100 Mbps network port will bottleneck throughput on demanding multi-camera remote viewing setups, and the AI channel limits mean you cannot run face recognition and SMD Plus simultaneously on the same channels. Sites needing more than 4 analog channels or high-density IP-only recording will need to consider a larger NVR. Available through Security Australia, this unit suits 2-4 camera installs where analog retention is a firm requirement.
Before You Buy
AI Mode Compatibility Note: Several AI functions on this recorder are mutually exclusive. Face recognition cannot run on the same channels as SMD Plus or perimeter protection - you must choose one mode per channel. Additionally, enabling IP extension mode (to use more than 4 IP channels) disables all recorder-side AI including face recognition, face detection, SMD Plus, perimeter protection, and QuickPick 2.0 entirely. Plan your channel allocation before installation to confirm the AI features you need are achievable within these constraints.
Storage Planning: This DVR has a single SATA port supporting one hard drive up to 16 TB. Factor in your desired retention period against the number of cameras and their resolution when selecting a drive size. At 4K with AI Coding enabled, storage requirements are reduced significantly versus standard H.265, but a single-drive system means there is no redundancy - a failed drive loses all local recordings. Consider network backup via the USB or FTP/network backup functions for critical footage.
Quick Fit Check
- Good match if: You have 2-4 existing HDCVI, AHD, or TVI cameras to retain and want to add on-recorder AI (SMD Plus, perimeter protection, or face detection) without replacing camera heads or cabling.
- Good match if: You need forensic search capability - QuickPick 2.0 on 2 channels lets you filter recordings by clothing colour, hat type, and vehicle attributes rather than manually scrubbing timelines after an incident.
- You may need a different model if: Your site requires more than 4 analog channels, multi-drive storage redundancy, or a Gigabit network interface for high-bandwidth remote viewing - a larger XVR or dedicated NVR in the Security Australia range would be more appropriate.
Key Features & Technical Specifications
Real-World Scenarios
How It Compares
- Choose this if: You need to retain working coaxial cameras (HDCVI, AHD, TVI, or CVBS) while adding on-recorder AI and 4K recording capability, and your site requires no more than 4 analog inputs.
- You may need a different model if: Your site requires more than 4 analog channels, multi-drive storage, or a Gigabit network port for remote viewing at high bitrates - a larger-channel XVR or a dedicated IP NVR would suit those requirements better.
- Pairs well with: 4K HDCVI cameras with coaxial audio pass-through, which allow audio to travel over the existing BNC cable to the recorder's 4-channel coaxial audio input without additional wiring.
Common Questions
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Will this DVR work with my existing TVI or AHD cameras?
Yes. The DH-XVR5104HS-4KL-I3 auto-detects HDCVI, AHD, TVI, and CVBS signals on each of its 4 BNC inputs independently. You do not need to configure the signal type manually - the recorder identifies it on connection. Mixed brands and signal types can run simultaneously across the 4 ports without conflict. -
Can I run face recognition and SMD Plus on the same channels at the same time?
No. Face recognition and SMD Plus are mutually exclusive on this recorder - they cannot be active on the same channel simultaneously. You must choose which AI function applies to each channel. Perimeter protection is similarly incompatible with face recognition. Plan your channel assignments before installation based on which function matters most at each camera position. -
Does enabling IP extension mode disable the recorder's AI features?
Yes, completely. When IP extension mode is enabled to access more than 4 IP channels (up to 8 total), all recorder-side AI is deactivated - this includes SMD Plus, perimeter protection, face detection, face recognition, QuickPick 2.0, privacy protection, video quality analytics, and scene changing. If AI functions are a priority, keep your IP camera count at or below 4 and use the default channel allocation rather than enabling IP extension. -
What is the maximum storage capacity and how many drives can I install?
One drive only, with a maximum capacity of 16 TB. The DVR has a single SATA port and no provision for a second drive. There is no RAID option. For redundancy, use the network backup or USB backup functions to copy critical recordings to an external device or network share. When selecting a hard drive, use a surveillance-rated drive - standard desktop drives are not rated for 24/7 continuous write cycles. -
How does AI Coding compression compare to standard H.265 on this recorder?
AI Coding reduces storage consumption by up to 50% compared to H.265 by applying intelligent bitrate allocation - high detail is retained on detected human and vehicle targets while background areas are compressed more aggressively. This is distinct from Smart H.265+ which uses scene-activity-based bitrate control. AI Coding is the most storage-efficient mode available on this DVR for sites where target detail retention is the priority. Note that AI Coding and Encode Enhancement mode cannot be active simultaneously with the recorder-side AI analytics functions. -
Does the DVR support remote viewing on a smartphone?
Yes. The DH-XVR5104HS-4KL-I3 supports iOS and Android mobile access and is compatible with Dahua's remote viewing apps via P2P connection. The recorder also supports ONVIF 23.12 (Profile T, S, and G), CGI, and SDK integration for third-party VMS platforms. Browser-based access works via Chrome, Edge, Firefox, Safari, and IE. Note that the 10/100 Mbps network port - not Gigabit - sets the upper limit on remote streaming throughput, so very high-bitrate multi-channel remote viewing may experience buffering on slower upload connections. The recorder is part of the Security Australia range and full technical support documentation is available on the product listing. -
What does Encode Enhancement mode do and when should I use it?
Encode Enhancement prioritises higher frame rates on the first channel - boosting it to 4K@15 fps, 5 MP@25 fps, or lower resolutions at full 25/30 fps - while the remaining channels operate at standard frame rates. It is useful when one camera position (such as a primary entry point) requires smoother motion capture than the others. The trade-off is that enabling Encode Enhancement disables all recorder-side AI functions including face recognition, face detection, SMD Plus, perimeter protection, QuickPick 2.0, and privacy protection across all channels.
Downloads & Resources
No downloads available for this product.
What This Product Does
When a compact 4-channel DVR with genuine AI analytics is the requirement, the DH-XVR5104HS-4KL-I3 delivers Penta-brid flexibility for small business and residential installers working with mixed analogue and IP camera setups. It accepts HDCVI, AHD, TVI, CVBS, and up to 8 IP channels, while onboard AI handles SMD Plus, perimeter protection, and face recognition without relying on camera-side processing. No HDD is included - a single SATA drive up to 16 TB is required.
Why This Model
- Recorder-side AI: SMD Plus, perimeter protection, and face recognition run on the DVR itself across up to 4 channels, meaning you can pair it with standard analogue cameras and still get accurate human and vehicle alerts without upgrading every camera.
- Penta-brid input: Auto-detection across HDCVI, AHD, TVI, CVBS, and IP (up to 8MP per IP channel) means this unit fits existing mixed-format installations without replacing cabling or cameras.
- 4K HDMI output with AI Coding: The HDMI port outputs at up to 3840 x 2160, and AI Coding compression cuts storage use by up to 50% versus H.265, keeping running costs low on a single-drive system.
Not sure if this suits your site?
Ask our team before ordering. We can help confirm lens choice, recorder compatibility, mounting accessories and project quantities.
Specifications
Specifications
| System | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Main Processor | Industrial-grade processor | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating System | Embedded Linux | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Interface | Web; Local GUI | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Quick Pick | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| QuickPick 2.0 AI by Recorder (Number of Channels) | 2 channels | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Perimeter Protection | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Perimeter Performance AI by Recorder (Number of Channels) | Advanced Mode: 2 channels, 10 IVS rules for each channel General Mode: 4 channels, 10 IVS rules for each channel | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Detection | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Attributes | 6 attributes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Detection Performance of AI by Recorder (Number of Channels) | 2 channels(up to 8 face images/s each channel) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Privacy Protection | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Privacy Protection Performance of AI by Recorder (Number of Channels) | 1 channel | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Recognition | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Database Capacity | Up to 10 face databases with 20,000 images. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Face Recognition Performance of AI by Recorder (Number of Channels) | 2 channels | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SMD Plus | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SMD Plus by Recorder | 4 channels: Secondary filtering for human and vehicle, reducing false alarms caused by leaves, rain and lighting condition change | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SMD Plus by Camera | 8 channels | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| AI Video Quality Analytics | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| AI Video Quality Analytics by Recorder | 4 channels: Supports detecting brightness levels, color cast, defocus, overexposure, contrast levels, black and white | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Scene Changing | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Scene Changing by Recorder | 1 channel | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Irregular Black Block Masking | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Irregular Black Block Masking by Recorder | 1 channel | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio and Video | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Analog Camera Input | 4 BNC ports, supports HDCVI/AHD/TVI/CVBS auto-detect | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Camera Input | 1. CVI: 4K@25/30 fps; 4K@12.5/15 fps; 6 MP@20 fps; 5 MP@25 fps; 5 MP@20 fps; 4 MP@25/30 fps; 1080p@25/30 fps; 720p@25/30 fps; 720p@50/60 fps. 2. TVI: 4K@15 fps; 5 MP@20 fps; 4 MP@25/30 fps; 3 MP@25/30 fps; 1080p@25/30 fps; 720p@25/30 fps. 3. AHD: 4K@15 fps; 5 MP@20 fps; 4 MP@25/30 fps; 3 MP@25/30 fps; 1080p@25/30 fps; 720p@25/30 fps. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| IP Camera Input | Up to 8 channels of IPC access 4 IP channels by default + 4 channels (analog channels are converted to IP channels) Incoming bandwidth: 64 Mbps, recording bandwidth: 64 Mbps and outgoing bandwidth: 64 Mbps *After IP extension is enabled, Video Quality Analytics, Scene Changing, Face Recognition, Face Detection, SMD, Perimeter Protection, QuickPick 2.0 and Privacy Protection cannot be used. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Encoding Capacity | Encode Enhancement disabled: Main stream: 4K@(1 fps–7 fps); 6 MP@(1 fps–10 fps); 5 MP@(1 fps–12 fps); 4K-N/4 MP/3 MP@(1 fps–15 fps); 4M-N/1080p/720p/960H/D1/CIF@(1 fps–25/30 fps) Sub stream: 960H@(1 fps–15 fps); D1/CIF@(1 fps–25/30 fps) Encode Enhancement enabled: Main stream: the 1st channel 4K@(1 fps–15 fps), others 4K@(1 fps–7 fps); the 1st channel 6 MP@(1 fps–20 fps), others 6 MP@(1 fps–10 fps); the 1st channel 5 MP@(1 fps–25 fps), others 5 MP@(1 fps–12 fps); the 1st channel 4K-N/4 MP/3 MP@(1 fps–25/30 fps), others 4K-N/4 MP/3 MP@(1 fps–15 fps); 4K/6 MP@(1 fps–10 fps);5 MP@(1 fps-12 fps); 4K-N/4 MP/3 MP@(1 fps–15 fps); 4M-N/1080p/720p/960H/D1/CIF@(1 fps–25/30 fps) Sub stream: 960H@(1 fps–15 fps); D1/CIF@(1 fps–25/30 fps) *When Encode Enhancement is enabled, Video Quality Analytics, Scene Changing, Face Recognition, Face Detection, Perimeter Protection, QuickPick 2.0 and Privacy Protection cannot be used. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dual-stream | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Bit Rate | 32 kbps–6144 kbps | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Sampling | 8 kHz, 16 bit | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Bit Rate | 64 kbps | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Output | 1 HDMI, 1 VGA HDMI: 3840 × 2160, 1920 × 1080, 1280 × 1024, 1280 × 720 VGA: 1920 × 1080, 1280 × 1024, 1280 × 720 *Simultaneous/heterogeneous video sources output for VGA and HDMI is configurable. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Multi-screen Display | When IP extension mode not enabled: 1/4 When IP extension mode enabled: 1/4/8/9 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Third-party Camera Access | Panasonic; Sony; Hanwha; Axis; Arecont; ONVIF | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Compression Standard | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Compression | AI Coding; Smart H.265+; H.265; Smart H.264+; H.264 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Compression | G.711a; G.711u; PCM | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Network | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Network Protocol | HTTP; HTTPS; TCP/IP; IPv4; IPv6; RTSP; UDP; NTP; DHCP; DNS; SMTP; UPnP; IP Filter; FTP; DDNS; SNMP; Alarm Server; P2P; Auto Registration; IP Search (Supports IP camera, DVR, NVS, etc.) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mobile Phone Access | iOS; Android | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Interoperability | ONVIF 23.12 (Profile T; Profile S; Profile G); CGI; SDK | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Browser | Chrome; IE; Safari; Edge; Firefox | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Recording Playback | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Record Mode | General; alarm; motion detection; intelligent; POS | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Recording Playback | 1/4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Backup Method | USB device and network | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Playback Mode | Instant playback; general playback; event playback; tag playback; smart playback | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Alarm | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| General Alarm | Motion detection; alarm box; HDCVI alarm; camera external alarm; network alarm; PIR alarm | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Anomaly Alarm | Error (no disk, disk error, low space, low quota space; network disconnection; IP conflict; MAC conflict); video loss; video tampering; camera offline | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Intelligent Alarm | Face detection; face recognition; perimeter protection; SMD Plus | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Alarm Linkage | Record; snapshot (panoramic); IPC external alarm output; audio; buzzer; log; preset; email | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ports | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Input | 1-channel RCA 4-channel BNC (Coaxial Audio) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Output | 1-channel RCA | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Two-way Talk | Yes (share the same audio input with the first channel) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disk Interface | 1 SATA port. up to 16 TB. This limit varies depending on the environment temperature. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| RS-485 | 1 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| USB | 2 (1 front USB 2.0 port, 1 rear USB 2.0 port) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| HDMI | 1 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| VGA | 1 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Network Port | 1 (10/100 Mbps Ethernet port, RJ-45) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| General | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Power Supply | 12 VDC, 2 A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Power Consumption | <7 W (without HDD) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Net Weight | 0.96 kg (2.12 lb) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Gross Weight | 1.37 kg (3.03 lb) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Dimensions | 260.0 mm × 237.8 mm × 47.6 mm (10.24" × 9.37" × 1.87") (W × D × H) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Packaging Dimensions | 333.0 mm × 89.0 mm × 315.0 mm (13.12" × 3.51" × 12.41") (W × D × H) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Temperature | –10 °C to +55 °C (+14 °F to +131 °F) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Storage Temperature | –20 °C to +60 °C (–4 °F to +140 °F) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Humidity | 10%–90% (RH), non-condensing | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Installation | Desktop | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Certifications | CE: CE-LVD: IEC 62368-1 CE-EMC: EN 61000-3-2, EN 61000-3-3, EN 55032, EN 50130, EN 55024, EN 55035 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Shipping & Warranty
3 Years Manufacturer Warranty
All IP cameras and recording devices (NVR’s/DVR’s) are covered by a 3 year back-to-base manufacturer warranty.
Our warranty is limited to the replacement of faulty items or parts and does not include damage due to incorrect fitting of parts or accessories, or damage due to mishandling the equipment once out of the box. All faults are sent to the manufacturer for inspection and diagnosis before a replacement is sent out.
Read more about the Terms & Conditions here – https://www.securityaustralia.com.au/terms-and-conditions/
Free Delivery* & Despatch Time
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Despatch Times: Products are despatched on the same day if the order was placed before 11am on any weekday, Monday - Friday. All other orders are processed and despatched within 24 hours or next business day.
Order Confirmation: Once you place an order, you will receive a confirmation email. This indicates that your order has been received in our system and is now being processed for dispatch. If your item is back-ordered or unavailable, we will notify you via email, and if we do not receive a response, we will attempt to contact you by phone as soon as possible. We value your time and strive to be prompt. If your item(s) are available for immediate shipment (within 2 days), we will process the charges and prepare the order for shipping.
Shipping Times: General shipping times for StarTrack, TNT and Allied couriers are between 1-3 working days from despatch. Longer delivery times may be caused by your package being held at your local courier depot that is beyond our control. Please contact us or the local post depot for confirmation.
Tracking Numbers: all tracking numbers will be emailed to you by our warehouse processing team within the day, after your order is despatched to our local courier.
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Dahua DH-XVR5104HS-4KL-I3 4 Channel Penta-brid 4K Compact 1U DVR





