Aftersales Support for Your Purchases
We understand that sometimes issues arise, and when it comes to security cameras, you want everything up and running as soon as possible. Our support team is dedicated to assisting you with any concerns or problems you may encounter!
How to Contact Support
The best way to get the help you need is to send us an email at support@securityaustralia.com.au. To ensure we can assist you efficiently, please include the following details in your email:
- Order Number: This helps us locate your purchase quickly.
- Description of the Issue: Provide a detailed explanation of what has gone wrong. The more information you can share, the better we can assist you.
- Pictures of the Problem: If applicable, include photographs that illustrate the issue. Visuals can greatly aid in diagnosing the problem.
Our team will review your request and get back to you as soon as possible to address your concerns.
Conclusion
By providing us with the necessary details, you enable us to assist you more effectively. We’re here to help so that you can enjoy your security equipment without further complications.
If you have any other questions or require additional information, don't hesitate to reach out!