We Offer a Price Match Policy?
Yes, we do offer a price match policy! If you find a lower price on an identical product from a competitor, here's how you can request a price match:
How to Request a Price Match
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Provide Evidence:
- Contact our Live Chat team and provide proof of the competitor’s current advertisement or website address. This evidence should include the offer's end date and any relevant terms and conditions.
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Verification Process:
- A member of our Live Chat team will verify the lower price and check the product's availability on the competitor's website.
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Price Match Confirmation:
- Once your request is verified, we will create an offer for you to purchase the product from us at the lower price.
Exclusions from Price Match Policy
Please note that some offers may be excluded from our price match policy. Exclusions include:
- Offers that include cashback, bonuses, bulk purchases, quantity limits, or package deals.
- Pricing that includes delivery or installation fees.
- Offers that are not available to the general public, such as trade, special event, club, or membership deals.
- Clearance items, seconds, refurbished, ex-demonstration, or display products.
- Products sold or shipped by third-party sellers on auction, marketplace, or classified websites.
- Products from websites where product authenticity cannot be verified.
- Items supplied through unauthorized distributors (commonly referred to as “grey market” items) or those delivered directly from overseas distributors.
- Pricing errors or significant price reductions below the recommended retail price or market value.
Conclusion
By following these guidelines, you can take advantage of our price match policy to ensure you are getting the best deal possible. If you have any further questions or need assistance, feel free to reach out to our support team!