How can I update camera firmware using a Hikvision NVR?

Upgrading the firmware of your Hikvision camera directly through the NVR can enhance camera performance and introduce new features. Follow these steps to successfully complete the upgrade.

Step-by-Step Instructions

  1. Access NVR Interface:

    • Log into your Hikvision NVR using a web browser or through the NVR's interface.

  2. Navigate to Firmware Upgrade:

    • Locate the Configuration section in the NVR interface.
    • Find the option related to System Maintenance or Firmware Upgrade within the configuration menu.

  3. Download Latest Firmware:

  4. Select Your Camera Model:

    • Ensure that you download the firmware specific to your camera model. Note that this process applies only to IPCs (Internet Protocol Cameras).

  5. Upload Firmware to NVR:

    • In the NVR interface, upload the downloaded firmware file. Follow the prompts to initiate the upgrade process.

  6. Monitor Upgrade Process:

    • Allow the firmware to be installed. Do not interrupt the process by turning off the NVR or the camera.

  7. Reboot Devices:

    • Once the upgrade is complete, the NVR may prompt you to reboot the camera. Follow the prompts to finalize the upgrade.

Important Notes

  • Serial Numbers and Current Firmware:

    • If you cannot find your camera listed for firmware updates or need firmware for your NVR/DVR, please contact support and provide the full serial number of your device along with the current firmware version. This information ensures a proper upgrade path, as some devices may require intermediate firmware versions before upgrading to the latest.

  • Intercom Firmware:

    • We recommend against performing firmware upgrades for intercom devices. If you have any questions or doubts about the upgrade process, please check with support.

This Video shows you how to upgrade your Camera firmware from the NVR


By following these steps, you can efficiently upgrade the firmware of your Hikvision camera via the NVR and enhance your system's functionality. If you need further assistance, feel free to contact us for support.

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